Stay in control
A highly rated client portal puts you in control and your own account manager is available to discuss any issue by phone or email.
Minimum time, effort, and cost
Our service is easy to use, cost effective and requires minimal effort to manage.
Maintain brand integrity
We aim to maintain your good customer relationships and reduce your exposure to bad press with an approch that puts best practice at the core of our work.


ACS Utility Services delivers Ofgem and Ofwat compliant meter disconnection and other site services to water, gas, and electricity utility providers across the UK.

Experienced Team
Created from a spin-out of the field service department of utility debt recovery specialist Advanced Collection Systems, ACS Utility services has almost two decades experience managing site disconnections and other services for water, gas, and electricity utilities across the UK.

Nationwide service
ACS Utility Services has a nationwide network of field representatives who work in partnership with the collections team of utility clients or the debt recovery team in our sister company ACS so that the preparation for disconnection and the debt recovery process are run side by side each supporting the other.
This shortens the recovery process, improves recovery rates, and reduces exposure to an increasing debt as a result of continued usage.